My Bug Free PC - Frequently Asked Questions(FAQ)
Our most commonly asked
questions are listed here with their answers for your convenience.
This will probably resolve your problem the fastest, but if by chance
you don't see the answer to your question here just contact us below.
contact@mybugfreepc.com
Frequently Asked Questions:
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1. |
Is it really free?
Our free version of My Bug Free PC will allow you to scan your
computer for errors for few days .In order to fix errors found on your
PC you will need to purchase an unlock code. |
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2. |
I bought My Bug Free PC and can't seem to register my copy…
Simply copy the registration code we gave you on your order and paste
it into My Bug Free PC when prompted for it. The registration code are
case sensitive just like password so enter correctly what we gave the
format |
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3. |
When I run the scan feature, my system locks up or the scan does not
complete
There are 2 possible solutions to this problem
1. Make sure all programs potentially running in the background are
turned off. By disabling unnecessary programs running in the
background it will not only solve the lock up problem, but save memory
and keep the unnecessary programs from robbing valuable resources from
your system.
2. Rebooting your system and rerunning the scan will fix this problem
most the time as well. |
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4. |
Some errors were not fixed, what is wrong?
Some errors are classified as such and then designated as an error,
but due to My Bug Free PC’s smart algorithm it chooses to leave the
error in place because multiple programs may be using a shared tool
and correcting this would impact programs that you still use. It is
better to leave the error with one program then have it affect four
programs. You may also try rebooting your system as this has been
known to fix this issue as well. |
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5. |
When
I downloaded My Bug Free PC and then tried to launch the setup
program I get an error why is this?
You may have received a corrupt download due to noise on your
Internet connection please download again and reinstall the
application you can download the software from this link
http://www.mybugfreepc.com/downloads/mbfpcsetup.exe
http://www.mybugfreepc.com/downloads/mbfpcsetup.zip
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6. |
Why did a shortcut to one of my programs disappear from my
desktop and how may I replace it?
Shortcuts when created are not always created in the proper way, and
My Bug Free PC identifies this but sometimes it is necessary to
recreate the shortcut in the correct fashion.
Below are the instructions for creating/recreating your shortcut…
To put a shortcut on the desktop
Open "My Computer".
Double-click a drive or folder.
Click the item you want such as a file, program, folder, printer, or
computer.
On the File menu, click "Create Shortcut".
Resize the window so you can see the desktop.
Drag the new shortcut to the desktop.
To open "My Computer", click "Start", and then click "My Computer".
You can also drag an item to the desktop with the right mouse button,
and then click "Create Shortcut(s) here". If you would like to change
a shortcut's properties then simply right-click the shortcut and click
"Properties". When you delete a shortcut to an item the original item
is not deleted. The program should still exist on your computer in its
original location. |
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7. |
When I try to register the software it says "invalid key"
what am I doing wrong?
All key provided at the time of purchase have been tested and proven
to work. The most common mistakes are using capitals and spaces (do
not use caps or spaces). The Key is Case sensitive. |
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8. |
My Bug Free PC fixed the errors it identified but I still
have problems what should I do?
My Bug Free PC will fix most common PC Errors found and will fix all
errors identified during the scan. You might have conflict with
another program running in the background hanging your system up or
causing other errors. If your getting errors for this reason you will
need to check for other additional errors with our software where as
you are bound to run into other issues down the road that could reap
havoc on your system. I've listed some instructions to get rid of any
conflicts with other programs running in the background below but I
would still highly recommend running our software as well. Many
technical support personnel recommend it and for very good reason,
virtually, trouble FREE computing |
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9. |
The answer to my question is not found here I need more
help?
Our support staff prides itself in solving your PC problems. If
our My Bug Free PC software does not resolve your issue, please
contact us with a detailed description of your problem to support@MybugFreePc.com |
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